A Simple Self-Assessment Method for Organizational Knowledge Management

摘要：

Organizational knowledge management is a complex system engineering, which consist of many elements such as organizational structure, business processes, organizational culture and information technology. It is necessary to adjust steps in organizational knowledge management practice. Hence, it is important to check the state to see the improving direction of organizational knowledge management. A set of key factors and five-level state value for organizational knowledge management are defined. A fuzzy comprehensive evaluation model for organization knowledge management was proposed. And a web-based system for evaluating organization knowledge management was developed.

关键词： knowledge management key factors maturity model fuzzy comprehensive assessment KM assessment tool

作者: Y.J.Xi K.J.Liao

作者单位: School of Business Administration, South China University of Technology, Guangzhou, China

会议类型: 国际会议

会议名称: The 9th International Symposium on Knowledge and Systems Sciences,The 4th Asia-Pacific International Conference on Knowledge Management(第九届国际知识与系统科学学术年会暨第四届亚太国际知识管理年会)

会议地点: 广州

会议语种:英文

页码: 288-293

在线出版日期: 2008-12-11（万方平台首次上网日期，不代表论文的发表时间）