Using QFD Methodology to Design, Develop and Implement Standardized Work in Manual Assembly Job
This paper and presentation are based on a study which was conducted for the design, development, implementation and skill development in a manual assembly operation for electrical components. At the outset of the study, there were several tools available to process designers for the development of standard work yet a significant number of those tools lacked some key elements needed for an efficient performance in a lean enterprise. The study was intended to apply QFD methodology in a unique way not very common in current literature available on the subject. In this QFD model, the needs of multiple stakeholders were optimized concurrently. For example from an operators perspective; the work should be easy to do, comfortable and be helpful in developing skills quickly. From operations managements perspective, the work should be completed within available time window (Takt time), should not cause excessive downtime and have uniform pace of output. Finally, from business point of view, a well designed work should not generate waste, rework or low in productivity. Since the primary focus of each business is to be profitable; only well planned and designed work can lead to efficient and profitable business. QFD has been successfully used by the author in many unique ways. It has been the flexibility and effectiveness of QFD methodology which gave it a unique edge over other tools. The purpose of the research was to conclude that QFD had the ability to satisfy needs of multiple stakeholders at the same time. Expressed in terms of operations research, it has been a case of multiple optimizations.
Skill-Ability (KSA) Skill development Training within Industry (TWI)
Javaid M Cheema
Vice President of Quality Assurance, Global Transportation Product Division, Molex
国际会议
The 14th International Symposium on Quality Function Deployment(第14届国际质量功能展开研讨会)
北京
英文
152-161
2008-09-25（万方平台首次上网日期，不代表论文的发表时间）