Towards Better Understanding of the Pluralism of QFD Approaches: the Redefined Requirements Definition Space

摘要：

Many different QFD approaches have been devised and employed successfully in practice. There is a methodological pluralism that may keep QFD alive but may cause misunderstandings and impedes the dissemination of QFD, if the differences between the different approaches appear to be arbitrary. In order to understand the differences better, a framework from Requirements Engineering is employed and adapted for the classification of QFD approaches: The Redefined Requirements Definition Space (R2DS)consists of three dimensions-comprehensiveness, preciseness, and authenticity. Comprehensive QFD, Blitz QFD? or the German Best Practice Model solve conflicts, that emerge in a specific context or culture in a different way and are thus positioned differently within R2DS. The proposed model may serve as a foundation for a contingence model for the context-and culture-sensitive selection of QFD approaches.

关键词： Requirements Engineering (RE) Requirements Dimensions QFD approaches Authenticity Preciseness Comprehensiveness Contingency Model

作者: Wolfram Pietsch

作者单位: Aachen University of Applied Sciences QFD-Institut Deutschland e. V. Eupener Str. 70, 52066 Aachen, Germany

会议类型: 国际会议

会议名称: The 14th International Symposium on Quality Function Deployment(第14届国际质量功能展开研讨会)

会议地点: 北京

会议语种:英文

页码: 248-255

在线出版日期: 2008-09-25（万方平台首次上网日期，不代表论文的发表时间）