Quality Costing: An Efficient Tool For Quality Improvement Measurement

摘要：

Sound economy and assured profitability of an organization entirely depend upon effective control of non-quality costs generated in the organization. Through simple economic model with parato and cause effect analysis of different elements of quality costs,e.g. Prevention,Appraisal costs conformance costs and internal and external failure costs-non conformance costs,total quality costs can be controlled resulting considerable savings. This paper discusses how quality has an impact on the costs of goods and services in an organization and Return on Investment (ROI) is linked with Return on Quality (ROQ).

关键词： Conformance Cost Internal And Ezternal Failure Cost Non Conformance Cost Total Quality Cost Return on Investment (ROI) Return on Quality (ROQ)

作者: Rathindra Nath De

作者单位: Mechanical Engineering Department,Bengal Engineering and Science University,Shibpur,Howrah-711103,West Bengal,India

会议类型: 国际会议

会议名称: 2009 IEEE 16th International Conference on Industrial Engineering and Engineering Management(IEEE第16届工业工程与工程管理国际学术会议)

会议地点: 北京

会议语种:英文

页码: 1117-1123

在线出版日期: 2009-10-21（万方平台首次上网日期，不代表论文的发表时间）