会议专题

Research on Application of the Differentiated Service Management-A Case of a Telecom Corporation in a Province

Status and effect of the service have been increasingly exposed under the drastic situation of marketing competition. Nowadays,the telecom corporations may win in the smoking competition by putting the differentiated service (DiffServ) into practice because the deviations of telecommunication products become narrower and narrower,the promotion less and less innovation,the demand of customers more and more various and the requests for the telecom service higher and higher. In this paper,the effect of the differentiated service in practice has been described by analysis of the experience successful in a provincial telecom corporation,laying out the experience for reference for the similar corporations.

Service differentiated service service management

Wang Dan Guo Yajun

School of Business Administration,Northeastern University,Shenyang,P.R.China

国际会议

2009 IEEE 16th International Conference on Industrial Engineering and Engineering Management(IEEE第16届工业工程与工程管理国际学术会议)

北京

英文

1368-1371

2009-10-21(万方平台首次上网日期,不代表论文的发表时间)