Simulation Analysis on the Performance of the Sales and Distribution Process with Enhanced Information Systems

摘要：

It has been assumed that it is difficult to predict or analyze the performance of a business process by introducing enhanced information systems. The performance of business processes,in actuality,is too complex and dynamic to be understood or analyzed through conventional modeling techniques. In this study,in order to predict the potential business impacts of introducing an information system,the approach of business process simulation (BPS) is used. By presenting an industrial example,the characteristics of BPS are illustrated.

作者: Yifei Tan

作者单位: Graduate School of Economics and Business Administration Nagoya University Furo-cho,Chikusa-ku,Nagoya,Aichi 464-8601,JAPAN

会议类型: 国际会议

会议名称: 2009 IEEE 16th International Conference on Industrial Engineering and Engineering Management(IEEE第16届工业工程与工程管理国际学术会议)

会议地点: 北京

会议语种:英文

页码: 1852-1855

在线出版日期: 2009-10-21（万方平台首次上网日期，不代表论文的发表时间）