A Cross-Cultural Study of How Usability Professionals Ezperience the Usability of Everyday Systems
Culture influences many aspects of the design and use of computer systems; understanding better this influence on their own thinking may benefit usability professionals who do cross-cultural usability work. Using Kellys notion of personal constructs, we focus on one mediator of culture: how individuals interpret the world in terms of their own set of constructs. We conducted 24 repertory-grid interviews with Chinese, Danish, and Indian usability professionals about their experience with systems they use often. The results show that while fun seems important to all the usability professionals in the study, their understanding of fun systems differs across cultural backgrounds. Also, easyto-use and useful systems are perceived as being similar or different depending on the usability professionals cultural background. Most other crosscultural differences relate to categories of construct not included in conventional usability definitions.
Cultural Usability Repertory-grid Technique Usability
Yun Jiang Jyoti Kumar Xianghong Sun Morten Hertzum Huiyang Li Kasper Hornb.k Qingxin Shi Pradeep Yammiyavar Torkil Clemmensen
Institute of Psychology,Chinese Academy of Science,Beijing, China Design, Indian Institute ofTechnology, Guwahati, India Computer Science, RoskildeUniversity, Roskilde, Denmark Computer Science, University ofCopenhagen, Denmark Informatics, Copenhagen Business School, Copenhagen, Denmark
国际会议
17th World Congress on Ergonomics(第十七届国际人类工效学大会)
北京
英文
1-6
2009-08-09（万方平台首次上网日期，不代表论文的发表时间）