会议专题

Study of safety performance indicators and contributory factors as part of an airline systemic safety risk data model

Every airline would like to anticipate potential risks by allowing the organization to be both predictive and proactive in its safety work. This is also mandated by regulators, such as ICAO, in the form of requirements for a safety management system. In order to successfully achieve this, a systemic view of human factors, risks for both the organization and its operations are required. Relationships between incident outcomes and contributory factors needs to be further understood. This would involve the classification of risk data, contributory factors for risk, data-handling from multiple risk data sources and the prudent use of safety performance indicators given the availability of existing tools to date. An earlier study (Rignér et al., 2009) proposed a methodology for airlines to explore ways of better utilizing data already in their organization by the use of existing tools. This methodology includes the steps of reviewing risk theory, the scope for human factors related to safety, safety performance indicators, contributory factors and links between these as well as tools for collecting data. The purpose of this study is to apply, validate and further develop this methodology for airline operators as well as to develop a coherent model of systemic risk data management. One of the key issues here is to define the logic behind data management of existing, current and historical data and particularly how data can be combined to provide a prospective view of future risk. Without a clear strategy on how to do this, airlines may lose focus and revert to simply measuring what is readily available, but potentially less meaningful. Research leading up to this development was performed within the HILAS (Human Integration into the Lifecycle of Aviation Systems) project. The work has included field studies, work shops and interviews with both front-line operators and management personnel within airlines. Information-sharing takes place within the framework of the HILAS project. This research was conducted by a multidisciplinary group of human factors expertise: researchers, pilots, investigators and safety officers in an airline.

Johan Rignér Pernilla Ulfvengren Michael Cooke Chiara Leva Alison Kay

Safety office, SAS, Fr(o)sundavik Allé 1, 195 87 Stockholm, Sweden,johan Human Factors, ITM, INDEK, KTH, The Royal Institute of Technology, 100 44 Stockholm, Sweden Aerospace Psychology Research Group, Trinity Collage, College green, Dublin 2, Ireland

国际会议

17th World Congress on Ergonomics(第十七届国际人类工效学大会)

北京

英文

1-8

2009-08-09(万方平台首次上网日期,不代表论文的发表时间)