Crossing the Macro-Micro Divide in Systems Ergonomics
This paper attempts to further explore the concept of mesoergonomics and the implications this has for the use of the systems approach within ergonomics. The concept has been applied within the field of organisational behaviour to understand a wide variety of complex work contexts and the interaction between individual, group and organisational levels of analysis. More recently, researchers in human factors and ergonomics have similarly argued that there is a need for holistic, integrated accounts of the relationship between macro-and micro-system levels (Karsh, 2003). In order to go some way toward achieving this, we outline two case studies drawn from health care (infection control, electronic medical records) and analyze these using mesoergonomic constructs. The case studies are used to outline a set of steps towards a more general framework for mesoergonomic research.
Patrick Waterson, Ken Eason Ben Tzion-Karsh,
Department of Human Sciences, Loughborough University, UK Department of Systems Engineering, University of Wisconsin-Madison, USA
国际会议
17th World Congress on Ergonomics(第十七届国际人类工效学大会)
北京
英文
1-6
2009-08-09（万方平台首次上网日期，不代表论文的发表时间）