THE ERGONOMIC MATURITY OF A COMPANY ENHANCING THE EFFECTIVENESS OF ERGONOMIC PROCESS
The aim of this paper is to propose a framework for assessing the ergonomic maturity level in a company in order to map existing structures (organization charts), initially by examining indicators (organization displays) and proceeding to a comprehensive speech and analysis of contents (organizational benchmarks). Maturity concepts, currently related to both project management entrepreneurships and regular organizational processes are hereupon presented and discussed. After a brief methodological introduction regarding a conversational tool, a qualitative application model is set forth in three distinct organization types (service industry, moderate risk and severe risk - dangerous operations like nuclear power plants - industries). We conclude by evaluating the preliminary model application results and outlining a strategy for applying a similar version of the model in Ergonomic Design, straight from the beginning of a planning phase of every project.
Mario Cesar Vidal Carmen Lucia Campos Guizze José Roberto Mafra Marcello Silva e Santos Raphael Pacheco da Rocha Renato José Bonfatti
Ergonomic Research Unit, GENTE, Luis Alberto Coimbra Research Institute, COPPE,Federal University of Ergonomic Research Unit, GENTE, Luis Alberto Coimbra Research Institute, COPPE, Federal University o
国际会议
17th World Congress on Ergonomics(第十七届国际人类工效学大会)
北京
英文
1-8
2009-08-09（万方平台首次上网日期，不代表论文的发表时间）