Development of a Comprehensive Usability Testing and Analysis Protocol for Ergonomic Product Design
The development of a user-centered product design is important to satisfy customers who want to use the product with ease of use and to keep the manufacturer competitive in the market. The present study developed a protocol to analyze and evaluate the usability of a product in a systematic and comprehensive manner. The proposed protocol consists of three phases (product-user interface analysis, usability evaluation, and usability analysis and synthesis) including various analysis topics in each phase. The usability testing and analysis protocol was effectively applied to canister-type vacuum cleaner to identify designs preferred and/or requiring improvement. The proposed protocol would contribute to developing user-centered designs by providing comprehensive information on the usability analysis and evaluation results of a product. A software program which incorporates the proposed protocol is necessary for efficient analysis on usability evaluations.
Wonsup Lee Kihyo Jung Heecheon You
Department of Industrial and Management Engineering, POSTECH, Pohang, South Korea, 790-784
国际会议
17th World Congress on Ergonomics(第十七届国际人类工效学大会)
北京
英文
1-5
2009-08-09（万方平台首次上网日期，不代表论文的发表时间）