Age-specific usability issues of software interfaces

摘要：

The aim of the present study was to identify shortcomings of electronic interface designs for older users. Beyond general ergonomic factors, the study focused primarily on visual and language aspects of interface design. By means of a multi-method approach, combining cognitive walkthrough procedures with a usability test, age-specific problems and requirements of older computer users were examined. In the cognitive walkthrough shortcomings of a sample application were analyzed. In the usability test the navigation performance of older users (aged 55+) was contrasted to a young adult group, to identify usability problems, which are age-exclusive (interaction difficulties only for older users) and age-specific (general problems that are more pronounced in the older group).

作者: Simone Wirtz Eva-Maria Jakobs Martina Ziefle

作者单位: Human Technology Centre, RWTH Aachen University Textlinguistics/ Technical Communication, RWTH Aachen University

会议类型: 国际会议

会议名称: 17th World Congress on Ergonomics(第十七届国际人类工效学大会)

会议地点: 北京

会议语种:英文

页码: 1-10

在线出版日期: 2009-08-09（万方平台首次上网日期，不代表论文的发表时间）