A Grey Method of Prioritizing Engineering Characteristics in QFD
Quality function deployment (QFD) is a planning and problem-solving tool that is gaining acceptance for translating customer requirements into the engineering characteristics of a product. Deriving the rating order of engineering characteristics from input variables is a crucial step in applying QFD. A grey method is proposed to prioritize engineering characteristics. The engineering characteristics are considered to be comparability sequences, while the customer requirements in customer competitive analysis are considered to be reference sequences. So QFD can be regarded as a grey system and the relationships between the customer requirements and engineering characteristic can be determined with the grey relational matrix. Then grey superior analysis is used to prioritize the engineering characteristics. An example of the door design of an automobile is used to demonstrate the application of the proposed approach.
Quality Function Deployment House of Quality Prioritizing Engineering Characteristic Grey Relational Analysis
Zhaoling Li Dongling Zhang Qisheng Gao
College of Information Science & Technology, Qingdao Univ. of Science & Technology,266061,P. R. Chin Institute of Complexity Science, QingDao Univ., QingDao 266071, P. R. China
国际会议
2009年中国控制与决策会议(2009 Chinese Control and Decision Conference)
广西桂林
英文
3443-3447
2009-06-17（万方平台首次上网日期，不代表论文的发表时间）