Supply Chain Management for the Global Distribution of Machine Life cycle based Service
The immense competitive pressure by global competition in the machine tool industry forces the companies to enlarge their efforts in respect to innovations, which is bond with the production of complex and high-tech products. In the meantime the shortening of a products life cycle leads to the condition that companies are to focus on their service offers in order to ensure an advantage in competition. On this account, the companies need to develop a service network for global service provision, in order that the services may not only have a higher quality but also reach the customer in a shorter reaction time and at a low price, so that the companies can win the competition through the advantage of the Product′s Life Cycle based Service support. The article to be launched describes a concept to design a suitable Service network basis of the SCOR model for the Global Distribution of Industrial service on the field of maintenance logistics and spares parts supply along the Life cycle of the machines. Further on it creates possible scenarios in order to design a service network within a service supply chain.
Global Service Network Life Cycle based Services Service Supply Chain SCOR model
R.Gu Pengzhong Li Weimin Zhang H.Meier M.Kroll
CDHK,Tongji University,Shanghai 200092,P.R.China. Chair of Production System,Ruhr-University Bochum,Universit(a)tsstraβe 150,Bochum,44780,Germany.
国际会议
2009 6th International Conference on Service Systems and Service Management( 2009 第六届服务系统与服务管理国际会议)
厦门
英文
19-24
2009-06-08（万方平台首次上网日期，不代表论文的发表时间）