An Evaluation on Chinese Local Governments Crisis Management Based on “Three-deer milk powder Case

摘要：

In this paper, “Balanced Scorecard and AHP are used to establish the Performance Evaluation model for the capacity of crisis management of Chinese local government. Totally 7 1st level indicators and 34 2nd level indicators are set in the model. The case of “three-deer milk powder, as an example, is used to estimate and analyze Chinese local governments capacity of crisis management so as to get the conclusion that the Flexibility, efficiency, system building and experience gaining are largely enhanced. Also, the system of management of public crisis should be strengthened roundly as well as the early-warning system, Emergency system and governing system.

关键词： crisis management evaluation performance

作者: Hong-Tao Yang Ya-Ting Yu

作者单位: Economy and Management institute of Harbin Engineering University,Harbin 150001,China

会议类型: 国际会议

会议名称: 2009 6th International Conference on Service Systems and Service Management( 2009 第六届服务系统与服务管理国际会议)

会议地点: 厦门

会议语种:英文

页码: 110-115

在线出版日期: 2009-06-08（万方平台首次上网日期，不代表论文的发表时间）