An Empirical Analysis of Value Chain and Enterprise Capability System Evolution
Service has already become one of the most important value activities of modern enterprises in various industries. A better service management requires a comprehensive understanding of enterprises capability. According to the fundamental characteristics of Chinese enterprises, this article constructed enterprise capability evaluating model (ECEM) and enterprise capability evolutionary model (ECEVM). The model was tested utilizing case data. The author proved that the evolution of enterprise system could be described by numerical measures and the model could supply a theoretical framework for the entrepreneur.
Enterprise Capability Enterprise Capability Evaluation Enterprise Capability Evolution
ZHU Fengtao SHEN Yan
School of Management and Economics,UESTC,Chengdu,610054
国际会议
2009 6th International Conference on Service Systems and Service Management( 2009 第六届服务系统与服务管理国际会议)
厦门
英文
222-226
2009-06-08（万方平台首次上网日期，不代表论文的发表时间）