The Study of Relationship among Organizational Cultural, Interaction and Hotel Service Innovation

摘要：

Hotel service innovation is different from product innovation and the source of service innovation is vaguer. The dimensions of organization culture such as collectivism, power distance and uncertainty avoid can all affect the interaction within the organization, and they have an impact on service innovation. Therefore, managers in the organization must create “innovation-friendly atmosphere to benefit service innovation.

关键词： organizational culture service innovation social interaction task interaction

作者: Yuwei

作者单位: Shandong,University of Finance,250100,Jinan P.R.China

会议类型: 国际会议

会议名称: 2009 6th International Conference on Service Systems and Service Management( 2009 第六届服务系统与服务管理国际会议)

会议地点: 厦门

会议语种:英文

页码: 528-531

在线出版日期: 2009-06-08（万方平台首次上网日期，不代表论文的发表时间）