Research on the knowledge Management Model of Knowledge-Intensive Based Services

摘要：

On the base recognizing of knowledge management characteristics of the Knowledge Intensive Based Services (KIBS), the paper discusses the knowledge management two-dimensional structure of the KIBS. The finding suggests the knowledge management of the KIBS has the synthesized attributes combination of human resources and technology. It is distinct from the knowledge management of manufacturing enterprises and general services. The study indicates that the knowledge management model of the KIBS can promote the sharing and interaction of the knowledge and improve the competition of the KIBS through codification mode and personalization mode.

关键词： Knowledge-Intensive Based Services (KIBS) Knowledge Management Knowledge Management Model knowledge Management Structure

作者: DAI Wen SONG Yingchun

作者单位: School of Management,Hubei University of Technology,Wuahan,P.R.China,430068

会议类型: 国际会议

会议名称: 2009 6th International Conference on Service Systems and Service Management( 2009 第六届服务系统与服务管理国际会议)

会议地点: 厦门

会议语种:英文

页码: 570-574

在线出版日期: 2009-06-08（万方平台首次上网日期，不代表论文的发表时间）