The study of service innovations model for Chinese telecom operators —China Mobile Ltd as an ezample

摘要：

This paper choose Chinese telecom operators as the research objects, based on the driving force of service innovations models to explore the internal and external driving forces that promote service innovations for telecom operators, based on this and the four-dimensional model of services innovation, find out the system of service innovations model for telecom enterprise, and China Mobile Ltd as an example to explain.

关键词： service innovations driving force four-dimensional model telecom operators

作者: Lifang Peng Xiaoli Zhang

作者单位: School of Management,Xiamen University,Xiamen,P.R.China

会议类型: 国际会议

会议名称: 2009 6th International Conference on Service Systems and Service Management( 2009 第六届服务系统与服务管理国际会议)

会议地点: 厦门

会议语种:英文

页码: 669-675

在线出版日期: 2009-06-08（万方平台首次上网日期，不代表论文的发表时间）