A Method for Determining Importance Degree of Customer Requirements in Software Quality Function Deployment

摘要：

A method based on Fuzzy Analytic Hierarchy Process was provided to determine customer requirements in this study, and the importance degree was analyzed by using trapezoid fuzzy function. The method overcame the impact on subjective judgments & preference, and caused decision-making more reasonable. Finally, the effectiveness and practicality of the method was verified by the example of fetching customer requirement in the process of software project development.

关键词： Analytic hierarchical process customer requirements quality function deployment house of quality

作者: Lixiong Gong Mingzhong Yang Shunsheng Guo Qi Wang

作者单位: School of Mechanical and Electrical Engineering, Wuhan University of Technology, Wuhan 430070, China School of Mechanical and Electrical Engineering, Wuhan University of echnology, Wuhan 430070, China School of Mechanical and Electrical Engineering, Wuhan niversity of Technology, Wuhan 430070, China VIC, Monash University, Victoria 3800, Australia

会议类型: 国际会议

会议名称: 第二届数字制造国际会议(2nd Sumposium on Digital Manufacturing ISDM09)

会议地点: 武汉

会议语种:英文

页码: 270-273

在线出版日期: 2009-09-10（万方平台首次上网日期，不代表论文的发表时间）