Comparative Study on the Development of Technical Standards in the Service Industry
The paper makes a general quantitative analysis on the establishment of service standards at the national and international levels. It shows that the number of service standards increases rather steady on quantitative aspects, and the service within subcategories of quality, transport, company organization and management and service largely need to be oriented towards the provision of standardized services at the international level. There is a time lag between the formulation and implementation of standards, and some types of service standard are blank in China, including education, patent and intellectual, etc.
technical standards product innovation service industry standardization
Wang Shiming Zhang Mier Feng Yongqin
School of Management, Dalian University of Technology, Dalian, P.R.China, 116023
国际会议
4th International Conference on Productinnovation Management(第四届产品创新管理国际会议)
武汉
英文
311-315
2009-08-22（万方平台首次上网日期，不代表论文的发表时间）