A Proposed Research Framework to Study the Role of Well-being in Operations
Despite the long-standing debate about the ultimate purpose of a firm in society, management scholars primarily emphasize the neoclassical, economic view within their research. Many are calling for a more balanced stakeholder view. Ideally, in this view, the purpose of the firm is to balance and maximize the economic, social, environmental, and cultural well-being of key internal and external stakeholders. The general management literature, with its focus on organizational strategy, is responding to these calls with developing theories in areas such as corporate social responsibility and business ethics. However, the operations management (OM) literature remains relatively a-theoretical, with a primary focus on applications and mathematical modeling for maximizing the efficiency, effectiveness, and profitability of the organization. Despite preliminary investigations into individual dimensions of well-being, little OM research considers how existing operations models and daily decisions (e.g. quality, process design, location, layout) would change if the purpose of a firm was viewed through the stakeholder lens. This paper begins to develop and articulate a proposed research framework for studying the role of well-being in OM.
Social Environmental Cultural Well-being
Linda C.Angell
Management Information Systems (MIS) and Management, Marketing, and Public Administration (MMP) Departments School of Business and Management (SBM), American University of Sharjah (AUS), Sharjah, United Arab Emirates (UAE)
国际会议
The Third International Conference on Operations and Supply Chain Management(第三届运营与供应链管理国际会议)
武汉
英文
90-97
2009-07-28（万方平台首次上网日期，不代表论文的发表时间）