The Impact of Quality Culture on Quality Practices Customization

摘要：

While quality management practices have been widely implemented among practitioners and intensively studied for more than half a century, they are still the myth in that companies like Toyota experienced remarkable success of total quality management (TQM) but others failed in the journey (Douglas and Judge 2001). In the academic world, the myth implies that there still lacks of conclusive evidence of its impact of performance. To resolve the myth, two issues need to be considered.

作者: Dongli Zhang Sarah Jinhui Wu Roger G.Schroeder

作者单位: Assistant Professor in Management Systems Fordham University Assistant Professor of Management Systems Fordham University Frank Donaldson Chair in Operations Management Carlson School of Management, University of Minnesota

会议类型: 国际会议

会议名称: The Third International Conference on Operations and Supply Chain Management(第三届运营与供应链管理国际会议)

会议地点: 武汉

会议语种:英文

页码: 212-214

在线出版日期: 2009-07-28（万方平台首次上网日期，不代表论文的发表时间）