Human Resource Development Strategy Based on Customer Value

摘要：

Customer value is recently considered as source of core competitive strength in modern enterprises.Development strategy is aimed at how to gain,keep and create customer value better.As an important branch of enterprise management,the management orientation also face this trend.Started from the view of customer value,the paper discusses the influence of customer value on strategic development of HR activities,especially what change customer value brings to management function of HR.

关键词： Customer Value HR Development Strategy HR Management Function

作者: Li,Hai-jian Chen,Shu-wen

作者单位: Dalian University of Technology School of Management,Dalian University of Technology,Dalian 116024, China

会议类型: 国际会议

会议名称: PAN-PACIFIC CONFERENCE XXVI(“战略创新、协作融合泛太平洋管理学会第26届年会)

会议地点: 深圳

会议语种:英文

页码: 437-440

在线出版日期: 2009-06-01（万方平台首次上网日期，不代表论文的发表时间）