Value Chain Model of Knowledge Innovation in Service Supply Chain
Growing service science concerns have motivated businesses to apply knowledge innovation achieving competition. Value chain plays an important role in acquiring synergy knowledge innovation by providing members with the opportunity to collaborate. The theory of value chain and its application in service supply chain are reviewed firstly. An efficient model may lead to a significant return on knowledge innovation as well as a significantly increased competitiveness. In order to ensure efficiency,knowledge innovation model in service supply chain based on value chain is brought forward. And knowledge innovation process and assistant resources are the main two parts in the model. Then the basic process of knowledge innovation and the assistant resources in the model are researched respectively. Knowledge innovation can be divided into four phases: knowledge creation,knowledge transfer,knowledge application and knowledge protection. And knowledge assistant resources are consisted of cooperation,knowledge innovation network,knowledge management and information technology. By the support of assistant resources in the basic process of knowledge innovation,knowledge innovation in service supply chain can be applied to gain the predominance in the market. And in the end,the paper advances the future research directions.
value chain model knowledge innovation assistant sources service supply chain
Bing Wu Zhong-ying Liu
School of Economics and Management,Tongji University,Shanghai,200092 School of Economics and Managem School of Economics and Management,Tongji University,Shanghai,200092
国际会议
第11届信息学与组织符号学国际会议(11th International Conference on Informations and Semiotics in Organisations)
北京
英文
416-422
2009-04-11（万方平台首次上网日期，不代表论文的发表时间）