KNOWLEDGE MANAGEMENT PERFORMANCE EVALUATION BASED ON ANP
Knowledge management is considered as a critical process in organizations. With the scope of this paper, 4 first-level indices and 16 second-level indices were chosen to construct a knowledge management evaluation index system on the basis of research both domestic and international onknowledge management. A new appraisal method -- analyticnetwork process (ANP) has been adopted to model a multi-criteria knowledge management performance evaluation feedback system. Theoretical foundations and application processes of ANP were discussed and dependence and feedback among indices were analyzed. The result of ANP model for the index system was obtained with Super Decisions software solution. ANP can solve problems with dependent indices effectively rather than analytic hierarchy process (AHP).
Knowledge management Performance evaluation Indez system Analytic network process (ANP)
JIN-YU WEI RAN BI
Department of Management, Tianjin University of Technology, Tianjin 300384, China
国际会议
2008 International Conference on Machine Learning and Cybernetics(2008机器学习与控制论国际会议)
昆明
英文
257-261
2008-07-12（万方平台首次上网日期，不代表论文的发表时间）