Measuring the Performance of Intermediaries
Intermediaries are organizations or groups within organizations that work to enable innovation, either directly by enabling the innovativeness of one or more firms, or indirectly by enhancing national or regional innovative capacity. They include industry associations, economic development agencies, chambers of commerce, science (or technology or business) parks, business incubators, research consortia and networks, research institutes, and university technology transfer offices. In this paper I explain why intermediaries exist in terms that account for the full range of activities in which they engage. I also propose a general approach for measuring the performance of intermediaries. The general method for measuring intermediary performance allows the performance of a broad range of organizations to be compared, thereby increasing understanding, legitimizing intermediaries as a large and important class of organizations, and broadening the options available to policy makers by facilitating the comparison of the performance of intermediaries across specific types.
National systems of innovation Intermediaries Performance measurement
Margaret Dalziel
Telfer School of Management, University of Ottawa, Canada
国际会议
The Tenth West Lake International Conference on Small & Medium Business(第十届西湖国际中小企业研讨会)
杭州
英文
364-371
2008-10-25（万方平台首次上网日期，不代表论文的发表时间）