SMB International Competitiveness: Human Resource Development as a Key to Survival and Success
Human resource skill enhancement is recognized by most managers in SMBs doing business internationally as one key to company survival and success. A competent workforce possessing up-to-date international knowledge, skills and abilities (KSA) is essential to such aims, and necessary expertise is mainly achieved by requiring employees to attend appropriate training programs. Results from a voluntary sample of respondents to an American states professional associations program evaluations over a four year period are presented. They show that topics covered in regular programs, company support for employee attendance, attendee level of satisfaction with program content, effectiveness of program announcement dissemination, and topics identified by attendees as requiring new programs, are significant indicators of the value of human resource development to the success of SMBs operating in an increasingly competitive global environment.
Employee international KSA training Human resource development international KSA International KSA training programs SMB international competitiveness Workforce development Workforce international competency Workforce training needs in internationa
Roger Prestwich
College of Management, Metropolitan State University, USA
国际会议
The Tenth West Lake International Conference on Small & Medium Business(第十届西湖国际中小企业研讨会)
杭州
英文
380-385
2008-10-25（万方平台首次上网日期，不代表论文的发表时间）