Supporting Crisis Management Processes by Wirelessly Interconnected Tablet-PCs
When organizations face unforeseen emergency situations its members often resort to unstructured crisis management activities in order to overcome the problems. Researchers have noted that a common activity in these scenarios is the construction of a shared awareness of the situation in order to collaboratively identify the actions required to be carried on and the most suitable people to do them. In this paper we present a collaborative application based on Tablet-PCs to assist these unstructured activities aiming to improve their consistency and effectiveness, Inspired on the Reasons Swiss-Cheese model for accidents, the proposed approach relies on the development of a shared Situation Awareness, constructed from a set of collaboratively constructed Situation Matrixes which expose involved users contributions to the overall solution strategy. Three application scenarios are used as example.
Cláudio Sapateiro Pedro Antune Gustavo Zurita Nelson Baloian Rodrigo Vogt
Systems and lnformatics Department, Polytechnic Institute of SeMbal, Portugal Informatics Department, Faculty of Sciences of the University of Lisbon, Portugal Management Control and IS Department, Business School University of Chile Computer Science Department, Engineering School University of Chile
国际会议
AiR08，EM2108，SOAIC08，SIOKM08，BIMA08，DKEEE08(2008IEEE国际电子商务工程学术会议)
西安
英文
87-93
2008-10-22（万方平台首次上网日期，不代表论文的发表时间）