Maximizing Utilization of Consultation Rooms at the Hospital Clinics

摘要：

This paper aims to fmd the optimal arrangement of consultation rooms in the specialist outpatient clinics of a hospital in Singapore to maximize the utilization factor. Doctors utilization and waiting time of the patients were also optimized in this research. This was done by building and validating queuing and simulation models to predict and model the real life variance and uncertainty in the outpatient clinics. The results from the queuing theory served as a good gauge to compare the simulation results to confirm the validity of the model.

关键词： simulation health services optimal utilization

作者: Arun KUMAR Sung J.SHIM

作者单位: School of Mechanical & Aerospace Engineering,Nanyang Technological University,Singapore-639798 Stillman School of Business,Seton Hall University,South Orange,New Jersey,USA

会议类型: 国际会议

会议名称: 工业工程与系统管理2007年国际会议(International Conference on Industrial Engineering and Systems Management)(IESM 2007)

会议地点: 北京

会议语种:英文

在线出版日期: 2007-05-30（万方平台首次上网日期，不代表论文的发表时间）