Research on Strategy of Knowledge Management in E-Commerce Enterprises

摘要：

Knowledge management and E business are the important research aspects in net era, on the term of E business enterprise’s information system, business process reengineering and customer relationship, the application of KM in E business enterprise will be analyzed. This paper will discuss two major types of knowledge: connotative and denotative, and analyse the knowledge management strategy of recoding, personalizing and the related alternatives in E business enterprises; researching on the three forms of knowledge management strategy: HRM, CRM, Core Strategy of Knowledge Management, to the different enterprise, the different strategies will be implemented according to the specific situation.

关键词： E Business Knowledge Management Strategy

作者: Yong YANG

作者单位: Henan University of Technology,Management College,Zhengzhou P.R.China 450052

会议类型: 国际会议

会议名称: 工业工程与系统管理2007年国际会议(International Conference on Industrial Engineering and Systems Management)(IESM 2007)

会议地点: 北京

会议语种:英文

在线出版日期: 2007-05-30（万方平台首次上网日期，不代表论文的发表时间）