Assessing Productivity and Competitiveness of Canadian Bank Branches with Systematic Difference using Data Envelopment Analysis

摘要：

In today’s economy and society, performance and competitiveness analysis in the banking industry attract more and more attention. This paper examines the performance of 70 branches of 3 large Canadian banks in the city of Mississauga, Canada Using Data Envelopment Analysis (DEA). The System differentiated DEA model used in the paper considers the systematic difference and cultural differences due to corporate managements policies among the three examined banks. Both types of envelopment surfaces, BCC and CCR, were used and scale efficiency issues were examined. The results show that the examined branches have a high level of operational efficiency and there are no significant operational efficiency differences among the 3 banks. The potential management uses of DEA results are also presented. All the findings are discussed in the context of Canadian bank market.

关键词： Data Envelopment Analysis (DEA) banking efficiency productivity and competitiveness

作者: Zijiang YANG

作者单位: School of Information Technology,Atkinson Faculty of Liberal & Professional Studies,York University 4700 Keele Street,Toronto,Ontario,Canada,M3J 1P3

会议类型: 国际会议

会议名称: 工业工程与系统管理2007年国际会议(International Conference on Industrial Engineering and Systems Management)(IESM 2007)

会议地点: 北京

会议语种:英文

在线出版日期: 2007-05-30（万方平台首次上网日期，不代表论文的发表时间）