Workplace Culture: Understanding Attributes of Workplace Incivility and Its Measurement

摘要：

This paper focuses on one aspect of workplace culture—incivility.It reviews a range of empirical studies that examine the measurement of incivility as well as impact of workplace incivility on organization effectiveness.Such a review has been conducted in order to draw conclusions about how the incivility is conceptualized and the extent to which workplace incivility is linked with organization effectiveness.Greater clarity on the empirical evidence can inform the wisdom of current practice,guide organization efforts to improve worker performance,and provide directions for worker policy decisions.

关键词： Workplace culture Incivility Organizational effectiveness

作者: Zhang Jiyuan Yuan Li

作者单位: School of Business,Nanjing University,P.R.China,210009 English Department of Jiangsu City Vocation College,P.R.China,210036

会议类型: 国际会议

会议名称: 第三届产品创新管理国际会议(The 3rd International Conference on Product Innovation Management)

会议地点: 武汉

会议语种:英文

在线出版日期: 2008-10-26（万方平台首次上网日期，不代表论文的发表时间）