Measuring Community Satisfaction across Gaming Communities

摘要：

Community satisfaction has become a crucial aspect measure success of emerging community information systems. Thus, we propose a community success model (CSM) based on the seminal DeLone & McLean Success Model, Gaming communities are part of our new media culture, entertaining people of all ages with online and video games. As a proof of concept, we apply our CSM to gaming communities. CSM was evaluated our university lab course “Gaming Communities. We analyze requirements from gaming communities and offer support to those communities by assessing the potential community satisfaction of prototypical solutions realized in the course through automatic monitoring of the service use and a questionnaire tool.

作者: Yiwei Cao Anna Glukhova Ralf Klamma Dominik Renzel Marc Spaniol

作者单位: RWTH Aachen University,Chair of Computer Science 5,Ahornstr.55,D-52056 Aachen,Germany Max Planck Institute for Computer Science,Department D5,D-66123 Saarbrücken,Germany

会议类型: 国际会议

会议名称: The First IEEE International Conference on Ubi-Media Coputing and Workshops(第一届泛媒体处理国际会议)

会议地点: 兰州

会议语种:英文

在线出版日期: 2008-07-15（万方平台首次上网日期，不代表论文的发表时间）