Study of Stock Customer Relationship Management Model Based on Data Mining
This studys obiective is to solve mining knowledge issue from difrerent sources of distributed,formatted or tinformatted data with stock customer relationship management(CRM).The issue of is formulated as data mining based on WEB.In particular,this paper presented a CRM model for data mining of WEB based on software architecture of a novel infrastructure and the components of model are discussed in detail.The CRM Model is characterized by transparent conversions between heterogeneous data formats using MDI(metadata information),communication models from one to the other sources of data using broadcasting,and united programming interfaces.This model of Data Mining conducts an access-processing application.To study the effects of the proposed model,the case based on mining fact rules ate designed and implemented.The result shows that the models is feasible.This studys conclusions could indicate that provided a possible thoughtful method of integration on data mining of stock customer relationship management.
Customer Relationship Management(CRM) Data Mining Business process Modeling
HUANG Feixue LI Zhijie
Department of Economics,Dalian University of Technology,Dalian,P.R.China,116024 Department of Computer Science and Engineering,Dalian University of Technology,Dalian,P.R.China,1160
国际会议
2006 Interntional Conferecne on Management of Logistics and Supply Chain(2006物流与供应链管理国际研讨会)
长沙
英文
294-300
2006-09-20（万方平台首次上网日期，不代表论文的发表时间）