会议专题

An Empirical Study on Trust in Mobile Commerce Adoption

Mobile communication and wireless technology continues to grow at a substantial rate in China as well as in world.Despite this growth,mobile-commerce (m-commerce) still experiences challenges on many fronts.Several studies have identified trust as a major concern for consumers to adopt m-commerce.But,gaining customer trust in m-commerce is a particularly daunting task because of its unique features.Based on previous studies,this paper proposed a model in order to examine trust and its antecedents in m-commerce.Mobile Vender Trust,Mobile Technology Trust and other traditional trust factors were seen as antecedents for m-commerce trust,which will in turn affect intention of adoption.A survey instrument was also developed for collecting data and empirically testing the proposed model.

Adoption Mobile commerce Mobile Technology Trust

Qingfei Min Decai Meng Qiuyan Zhong

School of Management Dalian University of TechnologyDalian City,China School of Management Dalian University of Technology Dalian City,China

国际会议

2008 IEEE International Conference on Service Operations and Logistics, and Informatics(IEEE/SOLI’2008)(IEEE服务运作、物流与信息年会)

北京

英文

2008-10-12(万方平台首次上网日期,不代表论文的发表时间)