Research on Third Party Logistics Service Capability Maturity Model

摘要：

On the basis of analyzing the logistics service capability,this paper particularly analyses the logistics capability of the third party logistics.According to the principle of the software Capability Maturity Model (CMM),the Third Party Logistics Service Capability Maturity Model (3PL-SCMM) is put forward.3PL-SCMM is divided into five ranks,the key logistics capability of each rank is also described.This model can estimate the rank of the 3PL,and can also offer good reference for the making decision to enhance logistics service capability.

关键词： logistics service capability 3PL capability maturity model

作者: Hongbo Qiao Qilan Zhao

作者单位: School of Economics and Management organization,Beijing Jiaotong UniversityBeijing,China School of Economics and Management organization,Beijing Jiaotong University Beijing,China

会议类型: 国际会议

会议名称: 2008 IEEE International Conference on Service Operations and Logistics, and Informatics(IEEE/SOLI’2008)(IEEE服务运作、物流与信息年会)

会议地点: 北京

会议语种:英文

在线出版日期: 2008-10-12（万方平台首次上网日期，不代表论文的发表时间）