Facilitating B2B E-Business by IT-Supported Business Process Negotiation Services
Due to the complexity of business transactions and growing business automation demands from the B2B e-business community to swiftly respond to the ever-changing environment,workflow technology has been receiving more attention recently.The increasing popularity and adoption of workflow management system (WfMS) within organisations make workflow-based B2B e-business practically viable since more and more business transactions are implemented as automated processes and executed by WfMSs.Having been viewed as services by many researchers and practitioners,process-driven B2B e-business are conducted through service discovery and runtime execution.However,if there is no existing service provided by a desired business partner that matches the requirement then such a process will have to be negotiated and then created.Unfortunately,direct people-to-people negotiation followed by manual transformation of the negotiation outcome into processdriven services can be very resource consuming.Therefore,it is identified that there is a research gap in computer-aided negotiation approach for process-driven B2B e-business.This paper introduces essentials of workflow technology and negotiation.It then describes ways of capturing elements of negotiation from an operational view point.Finally,it explains how to integrate the IT-supported negotiation services into an overall cross-organisational workflow collaboration (COWCO) supporting framework.
workflow business process B2B e-business collaboration negotiation
Xi Chen Paul W.H.Chung
Department of Computer Science,Loughborough University
国际会议
北京
英文
2008-10-12（万方平台首次上网日期，不代表论文的发表时间）