Application of Analytic Network Process in Knowledge Management Performance Evaluation

摘要：

Knowledge management (KM) has become an effective strategic tool to improve the organizational competition capacity in the age of knowledge economy.Knowledge management performance evaluation is an important way to know the knowledge management level of an enterprise.In this study,a knowledge management performance evaluation indices system was established based on knowledge management theory and analytic network process (ANP) performance evaluation methodology.Theoretical foundations and application process of ANP were discussed; dependence and feedback among indices were analyzed.Super Decisions software was used to obtain the result of ANP model for the indices system.The case study in this paper demonstrated that the ANP method can solve problems with dependent indices effectively.

关键词： Knowledge management (KM) performance evaluation analytic network process (ANP)

作者: Lisa Bing Liu

作者单位: Molex Interconnect Co.Ltd.Tianjin,China

会议类型: 国际会议

会议名称: 2008 IEEE International Conference on Service Operations and Logistics, and Informatics(IEEE/SOLI’2008)(IEEE服务运作、物流与信息年会)

会议地点: 北京

会议语种:英文

在线出版日期: 2008-10-12（万方平台首次上网日期，不代表论文的发表时间）