Core Competencies in E-commerce:Based on Consumer Perceptions Perspective

摘要：

This study aims to identify the core competencies of the e-commerce industry.By interviewing consumers we filter some key capabilities of the company.This study therefore adopts the resource-based view of the firm to examine internal dimensions such as resources,capabilities,and core competences through consumers perspective in e-commerce industry.The results of this study will be useful for conducting future strategic planning of e-commerce.

关键词： core competencies e-commerce capabilities

作者: Pengxiang Jia Qinghua Xia

作者单位: Economics and Management SchoolWuhan UniversityWuhan China Economics and Management School Wuhan University Wuhan China

会议类型: 国际会议

会议名称: 2008 IEEE International Conference on Service Operations and Logistics, and Informatics(IEEE/SOLI’2008)(IEEE服务运作、物流与信息年会)

会议地点: 北京

会议语种:英文

在线出版日期: 2008-10-12（万方平台首次上网日期，不代表论文的发表时间）