RELIABILITY LEADS TO A BETTER PERFORMANCE-RESULTS OF AN INTERNATIONAL SURVEY IN CONTINUOUS PROCESS INDUSTRIES
One of the major tasks of operations managers is to boost uptime while simultaneously keeping to the budget. To meet this challenge they have discovered reliability-based management as strategic factor to improve performance. But which parameters are the key to reliability excellence and drive a companys performance? Which levers are the ones to pull in reliability-based management?To answer these questions, McKinsey & Company partnered with Aachen University to launch a global reliability survey in process industries. Objective of the initiative is to provide a statistically proven picture of key factors that drive maintenance and reliability excellence. Furthermore, benchmarks and best practices concerning overall operational performance are to be identified. The study is based on a questionnaire-based approach addressing all relevant departments within a company, complemented by best practice analyses.This paper focuses on results of the survey which demonstrate that reliability pays off. Some unproven beliefs have been confirmed (e.g. a good reliability performance results in a low spare part inventory) but also surprises like a correlation between safety and performance were identified. Additionally, the analysis shows that structural differences like company size or geographical aspects do not influence reliability performance.
Reliability Performance Survey Maintenance Process Industries Paper Industry
Prof. Günther Schuh Jochen Berbner Bert Lorenz Bastian Franzkoch Cord-Philipp Winter
Research Institute for Operations Management at RWTH Aachen University, Pontdriesch 14/16, 52062 Aac McKinsey & Company, Paveletskaya Square 2/2, 115054 Moscow, Russia Research Institute for Operations Management at RWTH Aachen University, Pontdriesch 14/16, 52062 Aac Laboratory of Machine Tools and Production Engineering at RWTH Aachen University, Manfred-Weck Build
国际会议
北京
英文
1366-1374
2008-10-27（万方平台首次上网日期，不代表论文的发表时间）