Generalized Stochastic Workflow Net-based Quantitative Analysis of Business Process Performance

摘要：

During the life cycle of business process management,the quantitative analysis of the time performance measure is pivotal to guarantee the validity of process model and to improve its quality.Based on the characteristic of management processes and the assumption that the processing time of activities is either zero or a stochastic variable obeying the exponential distribution,the Generalized Stochastic Workflow Net model of the business process is constructed, which facilitates the analysis of time performance through the theories on Generalized Stochastic Petri Net and Markov Chain. Then the computational formula of the average flow time of workflow is deduced.Finally,a case study is given,and the computational value is compared with that of simulation.The test shows that these two results are almost identical.

关键词： Business process management Generalized Stochastic Workflow Net Performance analysis

作者: Shuxia Li Haiping Zhu

作者单位: School of Business East China University of Science &Technology No.130 Meilong Road,Shanghai,China State Key Laboratory of Digital Manufacturing Equipment &Technology Huazhong University of Science a

会议类型: 国际会议

会议名称: 2008 IEEE International Conference on Onformation and Automation(IEEE 信息与自动化国际会议)

会议地点: 张家界

会议语种:英文

页码: 1040-1044

在线出版日期: 2008-06-20（万方平台首次上网日期，不代表论文的发表时间）