A Study of the Knowledge Management in Multinationals
This paper attempts to answer the question of what and how knowledge management mechanisms should be used between geographically dispersed plants in multinational companies. Case studies in eleven multinational companies reveal many mechanisms are used for inter-plant knowledge sharing, which are grouped into eight categories: transfer of people, forums (internal conferences/meetings), boundary spanners,periodicals, audits, benchmarking, best-practice guidelines and international teams. It is found that some knowledge sharing mechanisms are more suitable for one stage of knowledge sharing than the other, as determined by their reach and richness. Specifically,mechanisms with high reach are more suitable in creating awareness among potential receivers and mechanisms with high richness are often more effective in transferring the knowledge. In addition, the choice of mechanism is also dependent on the degree of tacitness and embeddedness knowledge transferred. Based on these insights, a framework linking knowledge management mechanisms with knowledge transferred is constructed.
Knowledge Management Sharing Mechanism Multinationals.
Changchao Gu Chengxiu Gao Lei Yang
School of Mathematics & Statistics, Wuhan University, Wuhan 430072 School of Economics & Management, Tsinghua University, Beijing 100084
国际会议
2007 Conference on Systems Science, Management Science and System Dynamics(第二届系统科学、管理科学与系统动力学国际会议)
上海
英文
3261-3268
2007-10-19（万方平台首次上网日期，不代表论文的发表时间）