Factors influencing trust between manufacturers and services providers--a empirical analysis based on China auto industry

摘要：

An effective approach to enhance manufacturers competitive advantage is to outsource specific services to services providers by these manufacturers; however, trust between manufacturers and services providers determines the extent to which such outsourcing behaviors are available. Additionally,factors influencing inter-organizational trust are mutil-dimensional. This paper empirically tests the model advanced by Caldwell (2003) which suggests some factor determining inter-organizational trust and finds evidence supporting this model. The methods used in this empirical study include a survey to China auto manufacturers and ordinal linear regression analysis. Accordingly, conclusions are advanced based on the statistical analysis. Additionally,suggestions to promote trust and interactions between China auto manufacturers and services providers are noted, so are the possible managerial and policy implications.

关键词： inter-organizational trust antecedents producer services empirical analysis

作者: Shouming Chen Xuebing Han Xiaoping Zhao

作者单位: Associate Professor, School of Economics and Management,Tongji University,Shanghai, China School of Economics and Management,Tongji University,Shanghai, China

会议类型: 国际会议

会议名称: 2007 Conference on Systems Science, Management Science and System Dynamics(第二届系统科学、管理科学与系统动力学国际会议)

会议地点: 上海

会议语种:英文

页码: 243-252

在线出版日期: 2007-10-19（万方平台首次上网日期，不代表论文的发表时间）