Research on Configuration and Innovation of Service Supply Chain:A Case Study

摘要：

Service Supply chain is a new research concern in supply chain management.This research described the configuration and characteristics of service supply chain based on the case study of Shanxi Blower Company.With the comparison between the manufacture supply chain and the service supply chain,the insights provided by this research suggested that service supply chain was reflected on three aspects,that is,network structure,business process and management component.Combining this theory with results of the case study,we figured out the key factors of service integrator as follows: high level of credit and capability,searching for integration opportunity and complex benefit,establishing better social capital,controlling product supply chain and focusing on financing and capital management.Then,here we validated this new model for service supply chain and might supply certain instruction on the operation and management for the service integrators.

关键词： Service supply chain Service integrator Configuration and innovation Case study

作者: SONG Hua YU Kangkang

作者单位: School of Business,Renmin University of China,Beijing,P.R.China,100872

会议类型: 国际会议

会议名称: 2008 International Conference on Lofistics Engineering and Supply Chain(2008物流与供应链管理国际研讨会)

会议地点: 长沙

会议语种:英文

页码: 317-323

在线出版日期: 2008-08-20（万方平台首次上网日期，不代表论文的发表时间）