The Design and Analysis for the Service Agent Enterprise Capability Outsourcing Model

摘要：

Under the dynamic competition environment, the capability is considered as one of important methods for gaining competition advantage continuously. Service agent enterprises are facing the dual pressure: raising the service level and reducing the service cost. When the pressure is unable to be released through the inside of the enterprise, outsourcing is a better selection. This article designs service agent enterprises capability outsourcing model from the enterprise capability view by the integ erprogramming and the fuzzy set method, then this article carries on an application by an example.

关键词： Service Agent Enterprise Capability Outsourcing

作者: Yuan Shengjun Lu Runde Wu Baofeng

作者单位: School of Management Guilin University of Electronic Technology, Guilin, 541004 Shanghai Municipal Development and Reform Commission, Shanghai, 200092

会议类型: 国际会议

会议名称: The 15th International Conference on Industrial Engineering and Engineering Management(IE&EM2008)(第十五届工业工程与工程管理国际学术会议暨中国机械工程学会第11次工业工程年会)

会议地点: 郑州

会议语种:英文

在线出版日期: 2008-09-20（万方平台首次上网日期，不代表论文的发表时间）