Research on Performance Management of the Power Supply Enterprises with Application of Balanced Scored Card

摘要：

As an effective tool of implementing strategy and managing performance, Balanced Scored Card (BSC) analyzes and describes enterprises strategy, and thoroughly measures and drives performance from four dimensions including finance, customers, internal business processes and learning and growth. Pointing out the deficiency of power-supply enterprises performance management, this paper first introduces BSCs content and application, and then investigates the BSCs application to a certain power-supply enterprises performance management from the following three aspects: 1) making use of BSC to draw strategy map for power supply enterprise combining enterprises vision and strategy analysis; 2) forming BSCs for different administrative levels under the cause and effect relationship of strategy map; and 3) establishing a KPI system based BSC.

关键词： BSC Performance Management Strategy Map KPI

作者: Dai Qinghui Hao Keming

作者单位: Mechanical department of energy and power engineering School, North China Electronic Power University, Baoding, P.R. China, 071003

会议类型: 国际会议

会议名称: The 15th International Conference on Industrial Engineering and Engineering Management(IE&EM2008)(第十五届工业工程与工程管理国际学术会议暨中国机械工程学会第11次工业工程年会)

会议地点: 郑州

会议语种:英文

在线出版日期: 2008-09-20（万方平台首次上网日期，不代表论文的发表时间）