Influence of Communication on Creative Team Effectiveness: The Mediating Role of Shared Mental Model

摘要：

A lot of research on the relationship between shared mental model and team effectiveness has been made recently. But there has been little empirical research on the shared mental models of creative teams. Unhindered communication between team members has been thought as the hallmark of high effectiveness team. But extant research hasnt examined the complete set of communication to describe communication between team members. The present study tested the relationship between the four dimensions of communication- frequency,mode,direction and content and shared mental model and art tem creative. Data were collected from 116 fashion design major undergraduates,making up 58 teams in a university in Hangzhou,Zhejiang,China. Two distinct methods were used to measure shared mental model: one was team members perceived similarity of their mental models;the other was intra team consistency on task- specific critical strategies. Results showed that communication mode,direction and content were positively related to shared mental model,shared mental model was positively related to creative teams performance,shared mental model mediated the relationship between the three communication variables and creative teams performance and communication frequency didnt affect shared mental model forming,but impacted positively on creative teams performance directly.

关键词： communication shared mental model creative team

作者: Xiaofen Ji Gongmin Bao Liling Cai

作者单位: College of Fashion,Zhejiang Sci-tech University Hangzhou,Zhejiang,China,310018 School of Management, School of Management,Zhejiang University Hangzhou,Zhejiang,China,310058 College of Fashion,Zhejiang Sci-tech University Hangzhou,Zhejiang,China,310018

会议类型: 国际会议

会议名称: The First International Conference on Management Innovation(ICMI 2007)(管理创新会议)

会议地点: 上海

会议语种:英文

页码: 891-896

在线出版日期: 2007-06-04（万方平台首次上网日期，不代表论文的发表时间）