Assuring Information Quality in Knowledge Intensive Business Services

摘要：

The purpose of this paper is to assure information quality in innovation interactions between knowledge intensive business services (KIBS) and their clients. Many real-life business cases show that the quality of information is a crucial and pervasive management problem in KIBS. Nevertheless, how to achieve high-quality information remain poorly studied, and assuring mechanism has rarely been considered. This article provides a framework for assuring Information quality which consists of four major elements: Sorts of information quality, Assuring mechanism, Information quality criteria and Assuring principles.

关键词： information quality quality assurance knowledge intensive business services

作者: Ying Su Zhanming Jin

作者单位: School of Economics and Management Tsinghua University, 100084, Beijing, China Department of Business Strategy and Policy Tsinghua University, 100084 Beijing, China

会议类型: 国际会议

会议名称: 第三届IEEE无线通讯、网络技术暨移动计算国际会议

会议地点: 上海

会议语种:英文

在线出版日期: 2007-09-21（万方平台首次上网日期，不代表论文的发表时间）