Business Process Reengineering Based on Improving Mental Models of Enterprises

摘要：

The shortage of guidance of perfect mental models is one important reason of failure of business process reengineering (BPR) in enterprises. First of all, the importance of mental model to BPR is discussed based on exploring about both BPR reasons and influencing factors and the framework model of the relationship between mental model and BPR is constructed. Then the defect of mental model in the enterprises which need BPR is analyzed. Finally, some methods of improving the mental models are proposed in order to increase the success rate of BPR from the viewpoint of optimizing mental models of enterprises.

关键词： mental model BPR framework model

作者: Chen Xuezhong Zhang Na

作者单位: University of Jinan, Jinan 250022;Nanjing University, Nanjing 210093 University of Jinan, Jinan 250022

会议类型: 国际会议

会议名称: 第三届IEEE无线通讯、网络技术暨移动计算国际会议

会议地点: 上海

会议语种:英文

在线出版日期: 2007-09-21（万方平台首次上网日期，不代表论文的发表时间）